Meaningful Metrics

Identify and improve your Metrics (KPIs), the critical success factors that drive the performance of your organization and functional teams.

• The benefits of having the right metrics
• Choose the right metrics for your business model
• The proven way to set performance standards
• Graphing and displaying metrics
• Facilitate metrics review meetings effectively to drive results
• Motivate your people with metrics
• The dark side of performance measurement
• Grading team performance
• Praise people the right way
• Hold people accountable for performance with “radical candor”