OKRs are not KPIs. OKRs are not strategy either. OKRs are goals (objectives) with measurable outcomes (results). Learn the difference between KPI and OKR here
Do you want your spouse to be satisfied, or loyal? See the difference? Net Promoter Score (NPS) is a measure of customer loyalty.
If you are named CEO of a family business, it is your role to ensure all staff and family members are held accountable to achieve the agreed standards.
The right metrics (KPI) help you clarify performance expectations, manage people more objectively, and drive business execution