The Tyranny of Metrics (Book Review)

The side-effects of poor metric choices. Beware of letting measures replace your good judgment of “What is the right thing to do here?”
The side-effects of poor metric choices. Beware of letting measures replace your good judgment of “What is the right thing to do here?”
A client asked, “What is the difference between a Strategic Project and a regular Project?” Here are my definitions:
Core Values. The All Blacks call this “Inventing your own language”. You create a vocabulary that binds your culture together.
I have a saying, “Successful Business Execution is 20% getting clear about what needs to be done, and 80% following up to make sure it actually gets done”
A process for grading the performance of your team members to create a coaching plan for each person.
How to create a “manager user manual” to clarify and communicate your personal expectations and preferred working environment with team members
Rather than look at resumes, send a survey called a “Career History Form” that asks the job applicant to tell you exactly what you want to know.
Less is more. It is better to do less and do it well than to take on too many things and spread yourself too thin. Focus on less to achieve more
The Role Scorecard is more than a job description. It is the checklist against which everything must be ticked before making a hiring decision
How to set SMART Goals that everyone clearly understands, is happy with, and fully committed to achieving.