Peter Thiel’s book Zero to One made me think. Here is a brief summary, quoting key excerpts from the book.
After Action Review (AAR) debrief meetings capture the lessons learned from each project and improve future strategic planning and execution
Exceeding customer expectations does not build customer loyalty. The secret to customer loyalty is to make things easy.
Value Discipline is the way that you deliver value to your target customer. It’s also the skeleton of your strategy
A good onboarding process will help your new hires to become as productive as possible as fast as possible.
The WOOP goal setting method is broken down into four steps – Wish, Outcome, Obstacle, and Plan
The ideal workspace has open spaces for collaborative discussion and private spaces for getting things done without interruption.
The OODA loop (Observe, Orient, Decide, Act) has become an important concept in both military strategy and business strategy.
Being always on call and always working comes at the cost of our long-term productivity and physical well being
How to hold people accountable (weed the garden) and give corrective feedback to staff whose results or behaviors are below the agreed standard.