KPI Best Practices from Amazon
Summary of a chapter from the book “Working Backwards”, about how Amazon uses metrics – key performance indicators (KPIs)
The Triple Peak Workday
A Microsoft study shows the average workday has expanded by 1 hour, and 30% of people resume work after dinner
Asynchronous Daily Huddles
How to run an asynchronous daily huddle with geographically dispersed teams to coordinate work and coach people more effectively
Do I Need to Attend That Meeting?
Managers get invited to a lot of meetings, but not every meeting is important. Use these rules to figure out which meetings to attend
Leadership Productivity – The Magic 2 Hours
My number 1 leadership productivity lesson: Carve out and fiercely protect 2 hours of uninterrupted time every day to do “The One Thing”
The MAYA Formula
MAYA is an acronym for “Most Advanced Yet Acceptable”. To sell something surprising, make it familiar. To sell something familiar, make it surprising.
The Trust Equation
Use the “Trust Equation” to determine, diagnose, and repair trust in your organization
